Shipping & Returns

Delivery time may vary depending on location and is usually between 1-3 days.

Switzerland: Delivery time of 1-2 days ( SwissPost Economy and SwissPost Priority)
Germany & Austria: Delivery time of 2 -3 days (DHL Economy and DHL Express)

You will receive exact information about the delivery time in your order confirmation.

Since customer satisfaction is our top priority, we offer our customers free shipping throughout Switzerland . You can find the shipping costs for all other countries in the checkout.

We currently ship our products throughout the DACH region (Switzerland, Germany and Austria). Shipping costs and delivery times may vary depending on the country. In addition, the Blueblocs team is working hard on internationalization so that our glasses can soon be shipped worldwide.

As soon as we have shipped your order, you will receive a shipping confirmation with a tracking number. This allows you to track the status of your delivery online here at any time .

If you are not satisfied with your purchase, you can return your order, provided it is unused, within 30 days of receipt. Please contact our customer service via the contact form to initiate a return. We need your order number and ask you to give us a reason so that we can always improve.

Blueblocs offers you a 30 day money back guarantee if you want to return your order. The products must
must be returned unworn, undamaged and in the original packaging, otherwise we unfortunately cannot refund you.

right of return

return period at Blueblocs

You can return unused items within 30 days.

All returned items must be in their original condition (unworn and with tags still attached) to be accepted.

Danger:

The following are excluded from the right of return:

1. Goods that are incomplete or whose original packaging is missing or damaged
2. Goods that have been soiled, used or damaged
3. Special orders and larger quantities upon customer request
4. Drugstore items and disinfectants

You can find further information in our terms and conditions at any time.

request return

You can request returns via our contact form. Please always send us the order number so that we can assign your order more quickly.
Please do not send us any goods back until you have registered them and received a response from us.

Please note: If you are not satisfied or have ordered the wrong item, we will refund the amount using a voucher code.